Policies


Pick up at my studio for free.  You can pick up your order at my studio in Hull, QC. Type PICKUP in the discount code box for free shipping to be applied if you want to pick up at my studio/home. My website by default will still charge for shipping, but I will refund you the shipping cost. Just send me a message about wanting to pick up. 

Shipping: I ship 2-3 business days from purchase via Canada Post from Quebec, Canada. I add tracking to every order. I ship to the US and sometimes internationally. USA shipping cost about 22.00 to 40.00 CAD and international is between 40-60.00 CAD. 

How to care for the functional work: Please hand wash. Do not use the small dishes as soap dishes, as the soap residue eventually strips the gold patina off. The gold luster applied is very delicate. Over time the gold will fade and or rub off completely depending how often the item is washed and touched. I wish the gold was more permanent on the surface of the pots, but it is pretty delicate. Think of the gold as a temporary sparkle bling and enjoy its temporal state. 

Do not microwave as most of my cups and plates have gold details.

If a piece goes through the dishwasher, don't panic! But after a few washed in the dishwasher the gold details will fade faster. 

If your piece becomes stained on the bottom you can scrub out discoloration by using waterproof sand paper and sand with water. 

Returns: All sales are final. If a piece is damaged via shipping please email me and take a photo of the box/items for me to file a claim with the Post Office and discuss what we can do next so that you feel happy with your purchase!

 

Custom orders: I am not taking custom orders at this time.